The TrustLab Blog

What do elections, slang, and sports betting have in common? They all prove how local culture can make or break digital safety. In our new TrustLab blog, we explore real-world examples—from moderating Portuguese slurs to identifying hate speech masked by local humor—that show why AI alone isn’t enough.

Sextortion is rising, with platforms like Instagram and Snapchat innovating to detect threats, protect users, and support victims. Learn more about key challenges dealing with Sextortion.

Pig-butchering scams are on the rise, exploiting crypto users globally. Tackling them demands robust content moderation, cross-industry collaboration, and user education.

Holiday Scams 101: how to stay safe by spotting red flags in shopping, travel, charity, and gift cards. Protect your joy this season!

In this blog post, we examine the critical role content policies play in ensuring online safety. And to help us do that, we’ll hear from Sabrina (Pascoe) Puls, TrustLab’s Director of Trust and Safety. Sabrina explains how content policies work behind the scenes to help protect users and platforms by preventing online harms like misinformation, hate speech, and more.

Misinformation poses a significant threat to the integrity of democratic elections, undermining public trust and sowing division. Trust and safety orgs play a crucial role in monitoring online content to uphold the credibility of election results. By looking at how misinformation has been tackled in countries like Brazil and the Philippines, insights can be gained to help safeguard US elections.

As the 2024 election approaches, the challenge of distinguishing between reality and AI-created fabrications is becoming increasingly difficult.

Explore the evolution of content moderation, comparing manual and automated approaches. Learn about hybrid solutions balancing efficiency and nuance in online safety.

Discover expert insights on content policy development and enforcement. Learn strategies for simplifying moderation, tackling misinformation, and improving online safety.