Providing powerful insights in hard-to-police areas. Empowering platforms to create a better and safer user experience.
Measurement
Trust Lab’s comprehensive Content Safety metrics report measures and quantifies risk in sensitive verticals and visualizes findings using statistically sound metrics and insightful explanations.
Our combination of human scouts and automated systems comprehensively measure core abuse metrics to help you make more informed platform and policy decisions.
Detection
Trust Graph delivers scores, labels and metadata for content, accounts and transactions to help platforms better assess the riskiness of those entities.
Trust Graph systems are deployed for a number of sensitive abuse verticals including extremism, misinformation and offline badnes.
Consulting
Trust Lab Consulting lifts customers’ Trust & Safety efforts to an industry-leading level. Using our patented Kaptix Content Safety Measurement Service, we provide platforms with comprehensive and independent Trust & Safety assessments of a standard and quality unmatched across the industry.
Issue Scoping
Research markets and forums for any abuse spread (off-platform), test specific features of your platform (existing or pre-release), or comprehensively assess the market and competitors for learnings and insights.
Red Teaming
Unique Trust and Safety assessment of your platform from an adversarial perspective. Gain insights into user, advertiser, and PR concerns and product vulnerabilities. Collaborate with Trust Lab on the design of tests that are within your comfort zone.
Building a safer internet.
30+ years of collective Trust & Safety experience protecting millions of users, billions of pieces of content, and the brands of multi-billion dollar industry-leading corporations.
